Welcome to Kat's Creative Mcn's
Welcome and Thank you for visiting Kat's Creative Mcn's
This little business started in September 2011, When my second boy was on his way, I decided to look in to cloth, Which then lead to me having a try at making to being asked by all to make to sell, so Kat's Creative Mcn's was born.
Over the years Ive seen the market go up and down Busy times to quiet times. Ive kept at it to keep me busy, This year has seen us grow from a hobby business to a full time business (still of 1) Along with 4 boys in toe.
My favourite nappy pattern came about as my now 8 year old was a whooping 4.4kg at birth and this boy just kept on grown, wow he was a chunker. The best fit we could find was sized and Side Snapping. So after using the Fattycake pattern ( back then super popular) to becoming a life time licensee of the Vogue pattern by Couture Cloth (no longer available). Then my 3rd boy arrived, He was tiny super tiny. Which led me to designing my own Side Snapping OSFM. I trailled this at home on my boy for 3 years and his brother who arrived inbetween testing, Both can still fit in the OSFM SS at 3 and 5yrs of age.
I am super proud of my pattern and design. And the best part they are Handcrafted from quality products right here in County WA.
2019 has brought a change to Kat's, Due to increased popularity, Preorders have come about. 50% deposit. This allows, purchasing of fabrics, guarantee of your new cloth, and High turn over of prints, (doing too many of the same feel factoryish)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Change of mind refunds
If you change your mind before items are shipped a refund maybe issued Minus a restock fee of 10%. This is also for Preorder Deposits
In Cases where I have to refund deposits for whichever reason I will refund said amount minus a restock fee of 10%, these are for situations out of my control.
eg. Fabric suppliers go bust. Once i have received my payments back I will be able to refund Or replace with a similar or another option for a print.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Kat's Creative Mcn's, 62 Hale Street, eaton WA 6232, Australia.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Kat's Creative Mcn's, 62 Hale Street, eaton WA 6232, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.